DOC Cleaning

industry:
Facilities Management

Inspiring bold action within the cleaning industry

WHAT WE DID:
  • Strategy

Co-created a safe space to explore and understand their purpose

Embarked on a business-wide engagement and training journey

Created a strategy launch communications plan to empower staff, suppliers and clients

When we first met the DOC team, they spoke of DOC’s legacy of minimising its environmental impact, investing in its people, and caring for communities. They felt it was time to challenge themselves and make bolder commitments.

We held an exploratory session to understand DOC’s sustainability vision, material sustainability issues, challenges and opportunities. Over 20 DOC team members were present, from Cleaning Supervisors to HR Officers, Area Managers to Directors, and the Chief Executive. This workshop was essential to create a sustainability strategy framework and the diversity and inclusivity of the conversations held had a powerful impact on the formation of their long-term goals.

To support the launch of Beyond Cleaning, JustOne created a launch report and video. We empowered their leaders and helped develop an internal communication strategy to ensure their 1,300 staff connect and engage with Beyond Cleaning.  In early June 2022, DOC Cleaning held their Beyond Cleaning sustainability strategy launch at FORA, Spitalfields, London. This event was attended by over 80 employees, supplier partners and key clients and was well received.

OUR CLIENT’S YEAR 1 IMPACT:

  • Neutral gender pay gap achieved in 2024
  • 1,920 ex-offenders hours worked since 2023
  • 1,049 hours dedicated to staff development since 2023
  • SBTi validated 2040 Net Zero target

I would like to thank JustOne for all the time, effort, and commitment they have put in to produce our Beyond Cleaning ESG Strategy. I was impressed with the way that our consultant, Lindsey, made herself available throughout the year-long planning process, providing advice, guidance, support, and numerous changes to finalise the strategy!

Jeff Silver

Head of Sustainability & CSR

Jeff-Silver